At Quanta, we strive to deliver your orders promptly and efficiently. Please review our shipping and delivery policy to understand our processes and timelines.

Shipping Rates and Methods

• Domestic Shipping: We offer standard and expedited shipping options within [Country].

  • Standard Shipping: 6 business days

  • Expedited Shipping: 15 business days

• International Shipping: Available to select countries. Shipping times and rates vary based on the destination.

  • Standard International Shipping: 10 business days

  • Expedited International Shipping:25 business days

Shipping rates are calculated at checkout based on the weight and destination of the order.

Order Processing

• Processing Time: Orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

• Order Cut-Off Time: Orders placed after 2 will be processed the next business day.

Delivery Estimates

• Delivery Timeframes: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

• Delayed Orders: If your shipment is delayed, please contact us with your order number. We will investigate and take appropriate action to ensure your order reaches you as soon as possible.

Shipping Confirmation and Order Tracking

• You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within [Number] hours.

• You can track your order directly on our website or through the carrier’s tracking portal.

Shipping Restrictions

• P.O. Boxes: We do not ship to P.O. Boxes.

• Customs, Duties, and Taxes: Quanta is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and Issues

• Damaged Items: If your order arrives damaged, please contact us immediately at hello@quanta.com. We will evaluate the issue and make it right by offering a replacement or refund.

• Lost or Stolen Packages: Quanta is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

Contact Us

If you have any questions or concerns regarding your order, shipping, or delivery, please contact us at: