At Quanta, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

• Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

• Timeframe: You have 30 days from the date of purchase to return an item.

• Non-Returnable Items: Certain items are non-returnable, including gift cards and any promotional or clearance items.

Refunds

• Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

• Approval: If your return is approved, we will initiate a refund to your original method of payment. The refund will be processed within [number] days.

• Partial Refunds: In some cases, only partial refunds are granted (e.g., items with obvious signs of use, any item not in its original condition, damaged, or missing parts for reasons not due to our error).

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [your email/contact info].

Shipping

• Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

• Shipping Costs: If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our refund policy, please contact us at: